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Programmes |
Overview |
Objectives |
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Developing
A Win-Win
Mindset |
Having the correct mindset is the crucial factor
in today's business environment. Whether you are in management,
supervisory, sales or a customer support role, having a win-win mindset
is the key to success in almost every encounter. |
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Understand why people behave
differently
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Recognize different communication styles
- Discover your
own core values
- Develop a
winning attitude
- Handle conflicts
creatively
- Think positively
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Think win-win
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Team-Building
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Many of today's work teams are teams in
name only. They are merely a group of individuals. High performance
teams have certain traits. This is an experiential team-building
programme to instill high performance traits into your work team and
grow the team into a highly successful work team.
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Recognize behaviours of an
individual
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Recognize behaviours of people within a
team
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Team-bonding
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Building trust
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Think win-win
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Holding
Successful Meetings
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More
than half of executive time is spent around the meeting room table.
Meeting overkill is a contribution to job stress and non-productive
meetings kill the joy out of your job. The good news is that you can
really control the frequency and effectiveness of your meetings.
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Knowing when to hold a meeting.
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Setting the Agenda
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Making preparations before meeting and
meeting set-up
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How to lead a meeting
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Dealing with conflicts.
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What to follow up after meeting.
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Time
Mastery - Get The Most Out Of Your Work
Day
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Do you sometimes
wish you could create more hours in the day to accomplish your business
and personal tasks? While it’s hard to make more time, there is a better
way to manage time. This Time Mastery programme is a powerful tool you
can use to prioritize activities, fight procrastination, and develop a
time management system that matches your unique way of working. You can
take hold of your time, schedule and manage your job more effectively.
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- Increase
awareness of one's time management strengths and opportunities
- Develop the "Can
Do" attitude towards time management
- Optimise
available time with effective choices;
- Handle multiple
priorities
- Control one's
tendency to procrastinate;
- Control one's
tendency to interrupt others as well as curb interruptions
- Improve personal
productivity and achieve greater results; and enhance one's ability to
assess and deal with time limitations realistically
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High
Impact Business Writing
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Business writing
differs from other kinds of writing. Unlike essay or script writing
where the writers use words to tease the senses with colour and texture
to challenge the reader's imagination, business writing has a different
function. Business writing is concise and precise, saying as much as
possible with as few words as possible. The writer also has to follow an
acceptable format for each type of business message. This workshop gives
the participants the foundation of business writing.
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Differentiate between essay writing and
business writing
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Identify readers and write to them
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Get the message from your head on to the
paper or the computer screen
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Say more with less words
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Avoid common mistakes in business
writing
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Know the different types of business
messages
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Know how to record minutes in a meeting
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