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Programmes |
Overview |
Objectives |
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The Winning Leader |
This programme is a
2-day workshop based on some of the best practices in leadership.
The Winning Leader aims to equip participants with the
concepts and tools to gauge, develop and improve their leadership
ability, through the implementation of the behaviours of successful
leadership. The workshop offers a multi-faceted view on the components
of winning leadership and an easy-to-implement framework that will help
you think, behave and develop your leadership.
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The principles and behaviours
of Leadership
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How to connect with the people you lead.
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How to exhibit integrity and develop a
positive attitude
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How to uncover the values of the people
you lead.
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How to cast your vision and motivate
others to share your vision.
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How to develop others around you
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Build your Inner Circle.
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Effective
Performance Management
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This course provides the necessary tools
for any supervisor or manager, junior or senior, to develop and
implement a solid performance management system to ensure that everyone
is working for the same results. This system will serve as the
foundation and driving force behind all organizational decisions, work
efforts, and resource allocations.
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Set clear goals and objectives
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Recognize the importance of performance
planning and when it should be done
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Review and accurately evaluate their
employees
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Offer constructive praise and criticism
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Acquire coaching tips to improve
productivity and motivational levels
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Overcoming
Disciplinary & Performance Problems
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Are you comfortable dealing with
disciplinary and performance problems in your workplace?
Most managers are not. Instead of
confronting a problem with confidence, most supervisors and managers
see-saw over their decisions. Is it really that bad or am I just
nitpicking? Do I expect too much or could he do better? Can I help him
improve or is he a lost cause?
This workshop provides the solutions you
need to get problem employees back on track or out of your workplace.
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Approach employees in a way that wins co-operation and focus on
solutions.
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Learn new ways to communicate expectations, give your people timely,
focused feedback and get them committed to meeting improvement goals.
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Figure out what motivates a particular employee, ways to reinforce
positive changes
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What action to take when people continually come up short.
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Learn proven ways to discipline people face-to-face and in writing.
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Effective Performance Appraisal |
Performance appraisal can be a daunting task if
you do not know what to do. Employed correctly, performance appraisal
can be a powerful tool for motivating your people if you know how to use
it correctly. Use it to set goals for your people, use it to mark out
the milestones for them and use it to track and help them improve on
their performance.
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Define clear-cut responsibilities for each employee you supervise.
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Able to write a development plan that sets specific improvement goals
your people can aim to meet.
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Gain tools to help you track performance ?day in, day out.
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Measure performance using ?60 degrees Appraisals?/span>
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Gain writing tips to help you keep your reviews concise and to the
point.
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Master communications techniques to help you ease tensions, stay
positive and reach resolutions every time
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Essential
Supervisor Skills for Success
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There is no magic to being a good supervisor. It
takes some understanding of human behaviour combined with the timely
application of effective management skills to become a great supervisor. |
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Understand the roles of a supervisor.
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Learn essential management skills such
as leadership, decision-making, delegation and others.
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Master communication skills such as
listening, giving praise, giving feedback and more.
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